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Foot Locker, Inc. Complaint - Foot Locker - poor return policy for items available only online - Foot Locker men's pants size XXL
Foot Locker, Inc. Complaint

Foot Locker, Inc. Complaint

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Foot Locker - poor return policy for items available only online - Foot Locker men's pants size XXL


I ordered a pair of pants online from Foot Locker for my husband. They were a size that is not available in the store, therefore, I had to order them online. In order to get free shipping, I had them shipped to the store. They did not fit, therefore, I needed to return them. The only way I could return them to the store is if that item is available in the store. If they were available in the store, I wouldn't have bothered ordering them online! So I had to return them and pay $7 to ship them back.
All items whether available in the store or only online should be eligible to be returned to the store.


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